At peraplay, your privacy matters. This Privacy Policy explains what personal information we collect from players in the Philippines, how we use it, and the steps we take to keep it safe. By using our platform, you agree to the practices described here. We encourage you to read this page carefully so you understand your rights and our responsibilities as your gaming platform.
When you register and use peraplay, we collect certain personal information to verify your identity and provide a safe gaming environment. This includes your full name, date of birth, email address, mobile number, and payment details such as your preferred PHP deposit method. We may also collect device information, IP address, and browsing activity within the platform to improve your experience and detect unusual account behaviour. All data collection is done in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012. We only collect information that is necessary for the operation of our platform and the protection of our players.
The personal data we collect is used primarily to manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by our licensing obligations. We also use your information to send you important account notifications, respond to support requests, and improve the overall performance of the platform. We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. In some cases, we may be required to share information with regulatory authorities or law enforcement agencies in the Philippines if required by law. Any third-party service providers we work with are bound by strict data processing agreements to ensure your information remains protected.
peraplay uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, or misuse. These include encrypted connections, secure data storage, and regular security reviews of our systems. You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team. If you believe your data has been handled incorrectly, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines. We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. For any privacy-related questions, please visit our FAQ page or reach out to our support team directly.
A quick summary of the key protections peraplay provides to every player in the Philippines.
All personal data is stored using encrypted systems. Your account credentials and payment details are never stored in plain text on our servers.
You can request a copy of the personal data we hold about you at any time. We will respond to verified requests within a reasonable timeframe as required by Philippine law.
If any of your personal details on file are inaccurate or outdated, you have the right to request a correction. Simply contact our support team and we will update your records promptly.
Subject to legal and regulatory requirements, you may request the deletion of your personal data from our systems. We will process such requests in line with the Data Privacy Act of 2012.
You can opt out of receiving promotional communications from us at any time. We will honour your preference and stop sending marketing messages within a reasonable period after your request.
We never sell your personal information to third parties. Your data is used solely to operate and improve your experience on the peraplay platform in the Philippines.
If you have any concerns about how your personal data is handled, our support team is ready to help. You can also check our FAQ page for quick answers, or head to your account to review your data settings. We are committed to keeping your information safe every time you play on peraplay.